While browsing and shopping at Zamour, we understand your concerns regarding online privacy and security. We go to great lengths to ensure that the information you supply is not misused. Please contact us if the following privacy and security policy does not answer all of your queries. Your opinion is appreciated, and we look forward to improving our services to better meet your needs.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Security

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

Links to Other Sites

There may be links to other websites on our Service. You will be taken to a third-party site if you click on a third-party link. Please keep in mind that we do not control these third-party websites. As a result, we strongly suggest that you read the Privacy Policies of these websites. We have no control over, and take no responsibility for, any third-party sites or services, including their content, privacy policies, or practises.

Providers of services

For the following reasons, we may hire third-party firms and individuals:

• To assist us in assessing how our Service is used; 
• To facilitate our Service; 
• To provide the Service on our behalf; 
• To execute Service-related services; or 
• To assist us in facilitating our Service.

We wish to let you know that these third parties have access to your Personal Information through our Service. The reason for this is so that they can do the responsibilities that have been allocated to them on our behalf. They are, however, prohibited from disclosing or using the information for any other reason.

Minors

The Site is not intended for individuals under the age of 18 years. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@zamourstore.com or by mail using the details provided below:

Grovel Industries, E-125, Phase IV, Focal Point, 141010 Ludhiana PB, India